Privacy Policy
Effective Date: 3-10-2026
- Introduction GMT CHIMNEY SWEEP SERVICES LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://gmtchimneysweepservices.com) or interact with us via phone, text message (SMS), email, or web forms.
- Information We Collect We may collect the following types of personal information when you request a quote, schedule a service, or contact us:
- Contact Information: Name, phone number, email address, and physical address.
- Service Information: Details regarding your chimney, fireplace, or the specific services you require.
- Communication Records: Copies of emails, text messages, and chat transcripts between you and our team or automated systems.
- How We Use Your Information We use the information we collect to:
- Provide, schedule, and perform chimney sweep and repair services.
- Respond to your inquiries, appointment requests, and customer support needs.
- Send you important updates, including appointment reminders, technician ETAs, and service notifications via SMS text message or email.
- SMS Consent and Data Sharing (Important) We value your privacy, especially regarding your mobile contact information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or lease your personal information or mobile phone numbers to third parties.
- Data Security We implement reasonable security measures to maintain the safety of your personal information. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.
SMS Opt-In Details: Users may opt-in to receive SMS text messages by explicitly checking an opt-in box on our website contact forms. By opting in, you consent to receive customer care and scheduling updates.
- Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control or disable cookies through your browser settings.
- Your Data Rights: You have the right to request access to the personal information we hold about you, request corrections to any inaccurate data, or request the deletion of your personal data. To exercise these rights, or to update your information, please contact us at support@gmtchimneysweepservices.com.
- Contact Us If you have any questions about this Privacy Policy, please contact us at:
- Business Name: GMT CHIMNEY SWEEP SERVICES LLC
- Address: 32 LAFAYETTE ST HARTFORD, CT 06106
- Phone: (860) 891-2757
- Email: support@gmtchimneysweepservices.com
